Quality Assurance & Returns

If you come across any slight imperfection with any of your purchased products, please document it and let me know via email at shop.snailerie@gmail.com. I would be happy to give you a replacement product free of charge. I do not accept returns or refunds without valid reasoning. For any additional questions or concerns, please use the contact form or email shop.snailerie@gmail.com.

On April 6, 2023, I noticed that a few of my postcards had misprints on the back (cut lines and bleed lines showing). I spoke with my local print shop and they are working on sending me revised cards. I did not double check the backs of every single postcard I mailed off, so if you purchased a postcard from March 31st - April 6th, 2023 and you've noticed a misprint on one of your postcards, congrats you win some new postcards! Actually though, please contact me and let me know and I will send you new postcards, free of charge.